STORAGE - Where will we keep our documents? How much can we spend to store them?
RETRIEVAL - How can people find needed documents? How much time can be spent looking for them?
FILING - How do we organize our documents? How do we ensure documents are filed appropriately?
SECURITY - How do we protect against the loss, tampering or destruction of documents? How do we keep sensitive information hidden?
ARCHIVAL - How do we ensure the readability of documents in the future? How can we protect our documents against fires, floods or natural disasters?
RETENTION - How do we decide what documents to retain? How long should they be kept? How do we remove them afterwards?
DISTRIBUTION - How do we get documents into the hands of people who need them? How much can we spend to distribute the documents?
WORKFLOW - If documents need to pass from one person to another, what are the rules for how their work should flow?
CREATION - If more than one person is involved in creating a document, how will the people collaborate?